We, are providing all laptop brands levels of service and support to our customers. The quality of service can vary significantly from one brand to another.
Planning to purchase or install a new laptop devices for your home? Our advisors at iCOSS can assist you in setting up or selection for purchase a new device for your home or Office. Here’s a general overview of what you might expect from our experts for your laptop query in terms of service and support:
For Apple Laptops?
- Apple Care Plan: In this protection plans, you get extend warranty coverage and access to technical support directly from Apple Customer Care.
- Online Support: Apple provides extensive online resources, including documentation, forums, and live chat support.
For Dell Laptop?
- Help: We Offers Dell service & support options, including phone, email, and chat support.
- Premium Service: In Premium Support we provides 24/7 access to expert technicians for Laptop software issues.
- Onsite Support: Some Dell laptops come with onsite service options, where a technician will come to your location for repairs if needed from Dell.
For Hp Laptop?
- Support: We provide phone, chat, and email support.
- Care Pack: This Offers extended warranties and additional support options at the time of purchase.
- Support Assistance: A software tool come with the new purchased laptop for automatic updates and troubleshooting.
For Lenovo Laptop?
- Support: We offers phone, chat, and email support.
- Premium Support: A premium support option with 24/7 access to advanced advisors and next-business-day onsite service from Lenovo Team.
- Online Resources: Lenovo provides extensive online resources, including a knowledge base and user forums.
For ASUS Laptop?
- Support: We offers phone, chat, and email support.
- Online Resources: ASUS provides online documentation and user forums.
- Premium Care: Premium Care extends warranty and includes accidental damage protection comes with the new purchase from ASUS.
Custom built Laptops?
- We offers Custom Built Laptops Purchase & Service plans. For warranty for custom-built laptops can vary depending on the individual components and manufacturers.
- Often, support is provided by us and any hardware component manufacturing defect (e.g., NVIDIA, Intel, AMD) in addition to the component manufacturer.
Software Assistance
When purchasing a laptop, it’s important to consider the brand’s reputation for customer service and the type of support you may need. Additionally, warranty options and the availability of extended support plans should be taken into account. Our expert advisors will share there experience with all type of products manufacturer and suggest you best configuration as per your need.
New Purchases, Setup & Support Services